Terms & Conditions


This website (Site), www.socialemu.com, is owned and operated by SocialEmu, ABN 39 922 190 708.

The purpose of this website is to provide information about SocialEmu and provide a means for our users to purchase our services.

The use of this Site is governed by these terms and conditions and the privacy policy. Please read the Terms of Use carefully. Your use of this Site indicates your acceptance of the Terms of Use.

The user (that’s you) indicates your acceptance of these Terms of Use by accessing, using and/or placing an order for services using this website.

Variation of these Terms of Use
We may make variations to our terms of use at any time. Your access or use of this website after an updated version of these Terms of Use has been made available here indicates your acceptance of the updated Terms of Use.

Illegal Use
You must not use this website in any manner or for any purpose which is illegal.

Our Content
All materials displayed on this website, including without limitation, all text, graphics, advertisements, names, logos, trademarks, applications and software – whether registered or not – (Our Content) are protected by copyright, trademark and other intellectual property laws.

You may use our content for your personal, non-commercial purposes, such as to obtain information about Services and/or place an order for Services using this website. Except where the law expressly allows, you may not use, reproduce, modify, distribute, post, transmit, distribute, publish or create derivative works from, or use for any commercial purpose, any part of our content.

To the extent allowed by law, SocialEmu does not guarantee the accuracy, completeness, security or currency of our content and we have no liability to you for your use or reliance on our content or user content.

Any unauthorised use of the materials appearing on this website and it’s associated social media channels may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

SocialEmu reserves all other rights not expressly granted.

Outbound links
The Site may contain hyperlinks to sites operated by third parties (including social media sites). Access to Linked Sites is provided for convenience only and you are responsible for deciding whether you want to use a linked site. You access these sites and use or buy their products and services solely at your own risk.

When you access and use linked sites, you are subject to their terms and conditions of use. SocialEmu does not control or endorse and are not responsible for any features, content, Products or other materials on or available from a linked sites. Any rights, claims or actions you may have in respect of a linked site can only be brought directly against the owners or operators of the linked site.

Liability and indemnity
To the extent permitted by law, SocialEmu and its directors, officers, employees, agents and contractors exclude all liability to you in connection with this website and it’s associated social media channels. You indemnify and hold us harmless for any and all claims, loss or damage however arising, (whether in negligence or otherwise) in connection with:

(a) your failure to comply with these Terms of Use;

(b) your use, misuse of reliance on the Site, Our Content, User Content or Linked Sites;

(c) any other acts or omissions by you.

Site Disclaimers
Consumers have certain rights under the Australian Consumer Law and similar state and territory legislation (ACL). Nothing in these Terms of Use excludes any rights you have under the ACL in respect of the Site. Subject to the previous sentence, you acknowledge that your use of the Site, Our Content, and Linked Sites, is entirely at your own risk and are provided without warranty, either express or implied.

You may be asked to input information about yourself on different areas of the Site. If so, we will only use that information in accordance with our Privacy Policy.

We may terminate your access to the Site (or any part of it) at any time without reason and without notice. These Terms of Use survive any such termination.

If any part of these terms is found to be void, invalid, unlawful or unenforceable, then that part will be severed from these terms and the remaining terms will remain in force and comprise the agreement between you and SocialEmu.

The failure by SocialEmu to exercise or enforce any right or provision under these terms will not constitute a waiver of the right or provision. Any waiver of any provision under these terms will only be effective if it is in writing and signed by SocialEmu.

These Terms of Use are governed by the laws in force in NSW, Australia and you submit to the non-exclusive jurisdiction of the courts in that place.

If you access this Site in a jurisdiction other than NSW Australia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply. SocialEmu makes no representations that the content of the Site complies with the laws of any country outside Australia.

Sale items cannot be exchanged or refunded. Sale prices apply only to items ordered during the sale – items ordered before or after the sale will not have prices adjusted to include discounts. Sale start and end dates and times are in Australia Eastern Standard Time, and can be altered at SocialEmu discretion.

Payment Terms

SocialEmu (The Agency); Website Design / SEO / Social Media Marketing (The Project); You (The Client)

The Client’s payment terms are specified to the size and nature of The Clients project. Please refer to the categories below to determine the applicable payment schedule.

Up to 10K Project
50% of the project fees will be invoiced as a deposit prior to the commencement of the project – payable within 7 days. (Please note, the project cannot commence until the deposit has been received.)
50% of the project fees will be invoiced upon completion of the project – payable within 14 days.

10K + Project
50% of the project fees will be invoiced as a deposit prior to the commencement of the project – payable within 7 days. (Please note, the project cannot commence until the deposit has been received.)
20% of the project fees will be invoiced once a comparable project milestone (70%) has been reached – payable within 14 days.
20% of the project fees will be invoiced once a comparable project milestone (90%) has been reached – payable within 14 days.
10% of the project fees will be invoiced once a comparable project milestone (100%) has been reached – payable within 14days.

100% of the media fees will be invoiced prior to the launch of the project – payable immediately. (Please note, project cannot commence until funds have been received.)

Monthly Retainers
Monthly retainers will be billed in full at the start of each month for the services delivered in that month – payable within 14 days.

Commencement of Work
The Client agrees to provide signed approval of the attached quote and provide a deposit payment in advance before any work is commenced.

Service Fees
It is agreed that the fee for service shall be the cost provided in this quote, unless work undertaken exceeds work outlined or is deemed out of scope of the work set out in this quote. If work is deemed out of scope, The Client will be asked to approve the additional work and additional fee quote, agreeing to pay for the additional work. Fees paid for service will not be refunded if project is cancelled or postponed after payment. Fees paid will be held in credit by The Agency for future works requested by The Client until the credit amount is exhausted. Amounts in credit will be held for up to 18 months after payment, thereafter credit amounts will be forfeited.

Payment Schedule
It is agreed that The Client agrees to the Payment Schedule and Terms of the Project Fees that relate to The Project and as presented to The Client.

Authors Amendments and/or Variations
This is defined as any production requirements of The Client that are outside the scope of the attached quote or requested by The Client after sign-off of the quote by an authorised representative of The Client.

Liability Regarding Work and Materials Provided
It is agreed that all work and materials provided for The Client by The Agency will be free and clear of all liens and encumbrances and may be lawfully used by The Client without infringing upon the rights of others including, and without limiting the generality of the foregoing, any copyright, trade secret, patent or trademark rights of any third party.

Contacting Us
If you have any questions about these Terms & Conditions, please email us at socialemu1@gmail.com.